Privacy policy

We collect contact details, WhatsApp messages, photos, videos, issue descriptions, order details, payment information, and delivery details where needed to assess suitability for our repair pack route, process orders, arrange packing and delivery, and provide customer support.

We may share relevant information with payment providers, delivery providers, website service providers, or advisers where needed to operate the service.

We keep personal information only for as long as reasonably necessary for business, legal, and support purposes.